Chat Logo

A family run business, serving the NHS since 1994, CHAT aims to care for our customers with the highest level of service possible. We employ approximately 65 people from the greater Belfast area and beyond.

Chat Coffee Logo

At CHAT, we pride ourselves on our coffee. We focused on sourcing the best equipment that produces a great tasting product and training for staff to make it perfectly for our customers. We enjoy working alongside Specialist Beverages, who support us in delivering great tasting coffee to our customers.

The coffee is complimented by our carefully chosen, local tray bakes, hot food and confectionery. We cater for a full range of dietary requirements and aim to provide something different for our customers.

Chat Newsagent Logo

Our newsagent provides everything that you could need, making things as easy as possible for our customers. Where we can, we prefer to use the best local produce, we’re proud to be trading partners with local bakery French Village and local fresh food suppliers Around Noon Sandwiches.

Due to the popularity of our business, the NHS awarded us a contract to supply food and beverages in their new Cancer Centre complex in 2006. We have loved providing food and beverages services to Cancer centre staff, patients and visitors over the last 10 years.

We also support 2 hospital charity's throughout the year, 'Friends of the Cancer Centre' and 'Association of Friends'. The staff volunteer with various fundraising events, provide continuous support with charitable boxes and yearly private donations.

Gift Cards

Call into our Newsagents, and pick up one of our Chat gift cards, they can be used in any of our shops and cafes and make a great gift for anyone who loves a good cup of coffee!

Loyalty Card Download Terms

Loyalty Scheme

We want to show our appreciation for all the good work the staff at the Belfast Health and Social Care Trust do every day by offering a 10% discount on all hot drinks with new exclusive offers and discounts throughout the year.


  • 10% off all hot beverages in our coffee bar, cafe and from our express coffee machine.
  • 50% off the Belfast Telegraph & Sunday Life Newspapers.
  • Add Money to your card to spend in any of our Cafes, Coffee Bars & Newsagents.
  • New exclusive offers and discounts throughout the year.
  • How to Sign Up

  • Application forms are available at any of our till points, simply fill in your details and one of our helpful staff members will register your card there and then.
  • As these cards are only available to members of the Belfast Health and Social Care Trust we would kindly ask that you bring your Trust ID card with you so that we can verify that you are a member of the trust.
  • Please Note: By Signing up for your Chat Discount Card you are permitting Chat Coffee House and Newsagents to send you Information that is relevant to the use of the Discount Card as well as updates and offers from Chat.

    Download Terms

    We have a number of positions available across our two sites, our vibrant team is dedicated to providing NHS patients, visitors and staff with outstanding customer service along with expertly crafted coffee and locally sourced sandwiches and bakery.

    Duty Supervisor

    Tower Block

    Evenings 3-9 Weekends 07:30 -14:00 / 14:00 - 21:00. Between 2-4 shifts per week.

    More Info

    Duty Supervisor

    Location: Tower Block

    Roles & Responsibilities

    • Responsible for the supervision of teams, delegating duties and providing training
    • Evaluate the performance of team members by participating in Team Appraisals
    • Date check stock and ensure all team members are aware of rotating stock
    • Respond to customer queries and helping them with purchases
    • Record keeping: clean sheets and temperature sheets are completed and kept up-to-date and in accordance with HACCPs
    • Delegate the cleaning schedule to teams and check it on a daily basis and ensure that deep clean schedules are adhered to
    • Balance up procedures at the end of each day
    • Newspaper and magazine returns and cross check return credits
    • Participate in supervisor & management monthly meetings

    Essential Criteria

    • A minimum of 1 years’ experience working in a retail environment within the past 2 years OR
    • A minimum of 6 months’ Supervisory experience working in a retail environment within the past 2 years
    • Excellent communication and organisational skills
    • Highly motivated and keen to learn new skills
    • Enjoy working in a fast-paced environment


    • Enhanced weekend rates
    • Attendance & timekeeping bonus scheme
    • Staff discount scheme
    • Workplace pension
    • Barista training provided
    • Emergency First Aid, Fire Warden and Level 2 Health & Hygiene in Catering training opportunities
    • Uniform provided

    Rates of Pay

    • £8.50 per hour
    • £9.00 per hour (weekends)
    Apply Now

    Please send your C.V. to

    If you have any questions, please feel free to contact us on:

    028 9031 0118

    Belfast City Hospital, Lisburn Road, Belfast

    Call us on 028 9031 0118

    Email us at